1.       Do you sell directly to the consumer?


We do not sell directly to consumers. Soon the sales points can be consulted via the website, but whoever is looking for a certain product in the meantime can always mail to info@livwise.be

2.       What are the delivery costs?


Delivery costs are:


Benelux:
- 35 euros for orders under 100 euros
- 25 euros for orders between 100 and 300 euros
- Free delivery for orders over 300 euros

Europe:

-free delivery for orders over 500 euros

 

Export outside of Europe:

-          Minimum orders are 300 euros, ExWorks Deinze



3. I am a new customer, how much should my first order be?


Minimum order amount for a first order is 500 euros
Please contact order@livwise.be for questions about your order.



4. Can I change my order?


Answer maybe questions to back office
Please contact order@livwise.be for questions about your order.



5. How can I place an order online?



Click here to login. 


You don’t have an account yet? 
Then enter the registration form here and we will create an account for you.


If you have problems or questions during the online placing of the order, please contact us via order@livwise.be. We are happy to help.



6. How can I become a point of sales for LivWise products?


Please contact our customer service at info@livwise.be or fill out the online registration form here.
An account manager will contact you for an introduction.



7. I have placed an order but have not yet received confirmation.


Take a look in your spam folder. Automatic e-mails from the website are seen as 'spam' by some firewalls.

Nothing in the spam folder?

Please contact: order@livwise.be or T. +32 (0) 9 385 93 24

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